By accessing or using the Eva Bloom™ website or placing an order, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, you may not use our Services.
1. Ownership and Brand Protection
All content, sketches, text, designs, and branding elements featured on the Eva Bloom™ website and related services are the exclusive intellectual property of Stelaria Ltd, protected by copyright, trademark, and other applicable laws.
Any reproduction, redistribution, imitation, or commercial use without our prior written permission is strictly prohibited and may result in legal action.
2. Services Offered
Eva Bloom™ provides personalized digital artwork and written content, created based on the customer’s input. These products are intended for personal use and enjoyment.
We make every effort to ensure high-quality, original creations that reflect the information submitted by the customer. However, artistic interpretation and style may vary.
3. Delivery
All products are delivered digitally to the email address provided at checkout.
Delivery is typically made within 7 days, although timing may vary due to demand or unforeseen circumstances.
It is the customer's responsibility to provide a valid and accessible email address and check spam/junk folders for delivery.
Failure to receive the product due to customer error does not qualify for a refund.
4. Payment and Refund Policy
All sales are final.
Due to the custom and digital nature of our products, we do not offer refunds, exchanges, or cancellations once an order is placed.
By placing an order, you agree to this no-refund policy.
Unauthorized payment disputes or chargebacks may result in a permanent ban from our Services and legal pursuit for fraudulent activity.
5. Customer Responsibilities
Provide accurate and complete information when placing an order.
Use our content only for personal, non-commercial purposes.
Do not copy, redistribute, or alter our products in any form.
Refrain from harassing or threatening communications with our team.
Any misuse of our Services may result in suspension of access and potential legal action.
6. Intellectual Property and License
All materials delivered to you — including sketches, reports, and visual or written content — remain the intellectual property of Stelaria Ltd.
You are granted a limited, non-transferable, non-commercial license to use the content for your own personal enjoyment. You may not:
Sell or distribute any content created by Eva Bloom™
Claim authorship or recreate derivative works
Publish or use our content in public media or marketing without permission
7. Disclaimers
The services provided by Eva Bloom™ are artistic and subjective in nature, and intended for personal enjoyment only.
We make no guarantees regarding emotional, relational, or life outcomes resulting from the use of our products.
You acknowledge that results are interpretive and for personal inspiration only.
8. Limitation of Liability
Indirect, incidental, or consequential damages
Loss of data, emotional distress, or unmet personal expectations
Issues resulting from user error (e.g. incorrect email, duplicate orders)
In no event shall our total liability exceed the amount paid for the order.
9. Modifications
We may update these Terms from time to time without prior notice. Continued use of our Services constitutes acceptance of any changes.
10. Contact
For support or inquiries, please contact:
Email: evabloom@intuitique.com
Mailing Address: support@intuitique.com
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